Who we are
Upixel sells and services printers, copiers, scanners, CR cheque scanners, refurbished laptops and CCTV cameras, and supplies cartridge refilling and consumables. Our office is at Vishwa Heights, LIG 18, Block 3/611, Gota, Ahmedabad - 382481. You can reach us at +91 91578 06813 or info@upixelsolutions.com.
What this website collects
This website does not ask you to create an account and does not use advertising cookies. It uses Google Analytics to count visits and see which pages are used, as described under third-party services. The inquiry form does not send anything to us on its own. It prepares a message on your device, which you then choose to send to us by WhatsApp, phone or email.
Information you choose to send us
When you contact us, you may share your name, phone number, email address, the address where service is needed, and details of your equipment and its fault. We receive this only when you send it.
How we use it
- To reply to your inquiry and give you a quote.
- To schedule and carry out on-site service at your address.
- To supply the products you order and to raise invoices.
- To contact you about that service or order afterwards.
We do not sell your information, and we do not use it for unrelated marketing.
Who we share it with
We share your details only where it is needed to serve you, for example with our own technician visiting your address, or where the law requires it.
Third-party services
Pages on this site load fonts from Google Fonts, so your browser connects to Google to fetch them. We use Google Analytics to understand how visitors use the site: it sets cookies and collects information such as the pages you view, how you arrived, your device and browser type and your approximate location, and it records when you tap a call, WhatsApp or email link. It does not receive the contents of your inquiry. You can block these cookies in your browser settings or with the Google Analytics opt-out add-on. If you use the WhatsApp button, your message is handled by WhatsApp under its own privacy policy. Links to manufacturer websites take you to sites we do not control.
How long we keep it
We keep inquiry and service records for as long as needed to serve you and to meet our accounting and legal obligations, and then delete them.
Your choices
You can ask us what information we hold about you, ask us to correct it, or ask us to delete it, by writing to info@upixelsolutions.com. We will act on valid requests within a reasonable time, in line with applicable Indian law, including the Digital Personal Data Protection Act, 2023.
Changes to this policy
If we change how we handle information, we will update this page and its date.
Contact
Questions about this policy can be sent to info@upixelsolutions.com or raised by phone on +91 91578 06813. You can also use the inquiry form.